Programs - Continuity Management
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Protecting your business investment


  Decision Makers, Owners, Executives
  Senior Middle Managers
  Management Coaches
  Recovery Team members

  Anyone responsible for business viability
and business protection or for continuation of
  services for any type of "working unit"

Creating a Business Continuity Plan is a proactive approach to managing a highly reactive situation. Without a plan, an organization can, at best, hope to remain in business after a disruptive event - and at worst, cease to function.  Learn how to plan to give your business long-term stability no matter what surprising event is encountered. Our suite of courses are for the leaders of small and medium sized companies to help these decision-makers protect the viability of the business.
Decision-makers acknowledge that a Business Continuity Plan helps them protect key business activities, thus satisfying one aspect of "due diligence". Learn to apply the results of a Business Impact Analysis to create an effective plan. Use realistic case studies to understand all the elements of the planning process. Learn how to create, maintain, and test a plan. And in the process, recognize who might be a creditable service provider to assist your organization tailor such a plan or develop each essential element.
Business Continuity Planning requires serious commitment of time and thought. In today's fast paced competitive world. It is easy to wish that "it won't happen to us" or that we will be able to "do what it takes", but like a professional goalie, excellent preparation results in a shutout. Too often, the focus is on horror stories during business continuity management activities. Instead, learn through Kwictech about the successes that have resulted from the planning process; successes such as realization of cost savings, enhanced competitive advantage, refinement of operations and 'smooth sailing in turbulent seas'. By preparing for the worst situation, the best of what your business has to offer can be highlighted and protected.
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Business Continuity Planning for Decision-Makers (2-Day Seminar)
The course encapsulates the essential elements required by an effective continuity or recovery plan for any size of organization. It also leads students through the steps required to develop such a plan for their own organizations. Attendees learn how to give their organizations long-term stability regardless of the events encountered. All the stages of developing a business contingency plan are covered, from evaluating your basic operations, through development stages of all elements of the plan, to the all-important and often neglected testing stage. This course represents a minimal investment to ensure little or no interruptions in business operations and cash flow.
Exercise Design – Testing Your BCP (Hands On)
Once you have developed your recovery plan, it is necessary to test it. This “hands on” course shows the participants how to address the operations and logistics of designing exercises to test their recovery plans. Under instruction, the students design such exercises themselves. The plan used to illustrate the course is one of the sample plans developed for the “Continuity Planning for Decision-Makers” Course. The featured exercises will evaluate Walk-Through Tests, Paper Tests, Table-Top Paper Tests, Table Top Simulations and a Full Scale Real Time Exercise.
Dynamic Risk Management in an Uncertain World
Managing the risks that the average project or organization faces can be a daunting task, especially in a volatile environment. In this course students look at the tools available to help them identify the risks they face, monitor how these risks may change over time, look in some detail at the concept of residual risk, and maintain a detailed and continuously current risk management plan. This course teaches the theory and the reality of planning the management of risks and covers the four basic alternatives for handling risk: avoidance, transference, mitigation, and acceptance. The resulting plan should have implemented aspects that can be considered proactive, as well as additional measures that would be activated in certain eventualities: e.g., a locked door is proactive, and a disaster recovery plan is reactive.
Threat and Risk Assessment in a Global Environment
An old saying asserts that “if you can measure, you can manage”. Therefore, to manage risks you must know what threats you face and what vulnerabilities you have. Potential and probability can combine to cripple your business activities. A key tool for these measurements is the Threat and Risk Assessment methodology. Traditionally, this is thought of in terms of information technology and computer and communications equipment. The methodology, in its fullest form, is applicable to a project, an organization, a government program, a nuclear power station, or the corner store. It can be used in almost any environment. In this course, students challenged to apply the methodology to wide ranging situations.
Problem Solving Practice in a Crisis Situation (Hands On)
Poet Robert Burns wrote: “The best laid plans of mice and men oft do gang aglay.” A business contingency plan is a sophisticated library of responses, but what happens if something goes wrong? How do you respond? A series of techniques and ad hoc responses that can be used to identify a problem and respond to unforeseen circumstances. Handling problems in the correct way can result at a minimum in damage control, and at best, in full recovery. But action must be taken in time and not overly delayed. Students are coached in walking this fine line.
Relocation Planning and Practice
Business growth as well as disaster may necessitate a move to another location. Whatever, the circumstances, knowing what is involved in a successful move will save time, effort, and money. Students are introduced to the elements that must be considered in any move of any size organization. They are coached in the development of a plan to make a move from one location to another. They are also shown how to be aware of, and capitalize on, financial and organizational advantages that any move can present.